Privacy Policy for Ed-Shiksha :
Effective Date: 01/11/2024
Ed-Shiksha ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Ed-Shiksha Online SaaS Platform ("Platform") and Mobile App ("App").
1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information
Information you provide when registering or using the Platform and App, such as:
- Full name, email address, phone number, and contact details.
- School or organization name and address.
- Payment and billing information.
b. Usage Data
Data automatically collected when using the Platform or App, including:
- Device information (e.g., IP address, operating system, browser type).
- Usage statistics (e.g., pages visited, time spent on the app).
- Log data and error reports.
c. Student and School Data
When schools use our services to manage student information, we may process:
- Student names, grades, attendance, and performance records.
- Parent/guardian contact details.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, maintain, and improve our Platform and App.
- To process transactions and billing.
- To communicate with users about updates, features, or changes.
- To analyze user behavior and improve user experience.
- To comply with legal requirements and prevent misuse of the Platform and App.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information in the following circumstances:
- With Service Providers: To trusted third parties that help us provide essential services such as hosting, payment processing, or analytics.
- With Schools and Administrators: Schools using Ed-Shiksha can access the data they input or manage, including student and staff data.
- For Legal Compliance: To comply with legal obligations or respond to lawful requests from government authorities.
- Business Transfers: In case of mergers, acquisitions, or business restructuring, your data may be transferred as part of the transaction.
4. Data Security
We implement robust technical and organizational measures to secure your data, including encryption, secure servers, and regular security audits. However, no system can guarantee complete security. You are responsible for maintaining the confidentiality of your login credentials.
5. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Upon request, we will delete your personal data in accordance with applicable laws.
6. User Rights
You have the following rights regarding your data:
- Access and Rectification: Request access to your data or corrections for inaccuracies.
- Data Portability: Receive your data in a structured, machine-readable format.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Objection and Restriction: Restrict or object to certain data processing activities.
To exercise these rights, contact us at privacy@ed-shiksha.com.
7. Children’s Privacy
Ed-Shiksha prioritizes the protection of student data. Schools and administrators using the Platform are responsible for obtaining necessary parental or guardian consents in compliance with local laws.
8. Cookies and Tracking Technologies
The Platform and App may use cookies or similar technologies to enhance user experience and analyze usage patterns. You can control cookie settings through your browser or device.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Users are encouraged to review the policy periodically.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@ed-shiksha.com
Address: A-64, 3rd Floor, Sector-63, Noida (U.P.)-201307, India
By using the Ed-Shiksha Platform and App, you agree to this Privacy Policy and consent to the data practices described herein.